We take your privacy seriously. We are committed to protecting any personal information you share with us and ensuring it is used responsibly, securely, and transparently.

This policy outlines how we handle data collected through our website and direct communications. By using our website or contacting us, you agree to the terms described below.

We collect basic personal details such as your name, company name, email address, and contact number when you submit an enquiry or request a quotation. We may also record order details, delivery addresses, and design specifications to process your requests efficiently.

How We Use Your Information

Your information is used solely to respond to your enquiries, provide quotations, process orders, and deliver products or services you have requested. We may also use your contact details to send important updates about your order or our services.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

All personal data is stored securely on password-protected systems. We comply fully with the UK General Data Protection Regulation (UK GDPR) and relevant data protection laws. Access to your data is restricted to authorised Cup Works personnel only.

Cookies and Analytics

Our website may use cookies and analytics tools to help us improve user experience and understand visitor behaviour. Cookies do not collect personal information unless you choose to provide it. You can disable cookies in your browser settings at any time.

Your Rights

You have the right to request access to any personal data we hold about you, to have it corrected, or to request its deletion.

For data-related enquiries, please contact us or email [email protected]